Interglacial Renewable Technologies Pvt. Ltd., doing business as Arkahub ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.arkahub.in, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data

Financial information, such as data related to your payment method, that we may collect when you purchase or request information about our services from the Site. We store only very limited, if any, financial information. Otherwise, all financial information is stored by our payment processor.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

Create and manage your account
Process your transactions and schedule installations
Email you regarding your account or order
Provide you with customer support
Send you marketing and promotional communications
Request feedback and contact you about your use of the Site
Monitor and analyze usage and trends to improve your experience with the Site
Resolve disputes and troubleshoot problems

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, installation services, and marketing assistance.

Financial Institutions

We may share your information with our financial partners to allow them to process your application for financing and to provide the requested services.

4. Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Rights Regarding Your Information

You may at any time review or change the information in your account or terminate your account by logging into your account settings and updating your account. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us by using the form on our "Contact Us" page, and our team will direct your inquiry to the appropriate personnel.